FAQS
Most common asked questions
What materials are your hijabs made from?
- Chiffon georgette
- Crepe georgette
- Soft Georgette
- Sheer Silk
- Pearl Chiffon
What are the measurements of hijabs?
We specialize in large hijabs
74 inches Length, 43 inches Width.
Do you offer international shipping?
Yes, we currently offer shipping, to the UAE. Shipping costs and delivery times may vary based on location, and we also have NON-COD options for the UAE
What payment methods do you accept?
A- Cash on Delivery
B- Non- Cod:
1- Bank transfer
2- JazzCash/Easypaisa
If there is an item missing in my order, what should I do?
If an item is missing, contact us with your order details, and we’ll resolve it promptly
Can I cancel my order?
Yes, you can cancel your order by sending us your order number on WhatsApp at 03249214236 within 3 days of placing it
What is the delivery time?
2-3 working days for Karachi, and 6-7 working days for the rest of Pakistan
What do I do if I receive a faulty item in my order?
Please do not accept an order if the parcel is damaged or the seal is broken. If you receive a faulty product, contact us immediately at 03249214236 or email us at zurqaofficial@gmail.com
We will send our rider to exchange the parcel with you.
I have a coupon code. How can I redeem it?
The coupon code can be applied to the discount panel at the time of checkout. Once you click ‘apply’ the amount on your order will be adjusted automatically.